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QuantVue Pro & Elite Refund Policy

This refund policy is effective as of January 1st, 2022.

This refund policy ONLY APPLIES TO OUR PRO & ELITE Plans. There are no refunds on any other QuantVue products outside the Pro & Elite plans.

Our monthly & yearly Pro & Elite plans are backed by a 30-day money back guarantee.

If you are not 100% satisfied within 30 days from the time of purchase, you may request a full refund.

Beyond the 30-day period, all sales are final.

The 30 day money back guarantee only applies to first time customers. If you have used our system or had a plan in the past, you are not eligble for a refund.

This means if you have user the PRO plan and sign up for ELITE, you will not be elgible for the refund guarantee and vice versa.

If the user does not cancel before the next renewal date of their subscription, no refund is permitted.

REFUNDS ARE ISSUED TO THE PAYMENT METHOD USED TO PURCHASE.

This refund policy does not apply to our ATS program.

See the ATS refund policy here.

FAQ

Frequently asked questions

What is the difference between the pricing tiers?
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Every tier includes the same platform, infrastructure, and support. The difference is how many ATS 2.0 strategies you can run at once: Core unlocks any 2 at a time, Premium any 4, and Alpha runs all of them.
How long does it take to get set up after I purchase?
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Most onboarding calls are done in under an hour. Immediately after purchase you receive step-by-step instructions to log in to your ATS dashboard, plus links to book your 1-on-1 white glove onboarding call.
Do I need to be a coder or have tech experience?
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No. The ATS is a no-code platform designed to be extremely simple: a 1-click deploy system with no VPS to manage and no need to turn your computer on each morning. Some clients only check their P&L on Friday afternoon. If you can turn on a computer and navigate a website, you can use the ATS.
Does it come with training material?
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Yes. Hours of training videos, step-by-step documentation, and guides are built right into the dashboard, along with live chat support where you are always talking to a real human. We also host live office hours multiple times per week to answer questions and hang with other clients.
Can I upgrade to a higher tier in the future?
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Yes. You can upgrade tiers at any time and only pay the difference!
Are there any refunds or free trials?
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No. All ATS Program sales are final and there is no trial period. Full terms are in the ATS Refund Policy.
What is the one-time fee for?
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It is a one-time activation fee for your tier. It is separate from the monthly licensing plan, and it does not unlock lifetime access on its own. The monthly licensing plan is what unlocks and keeps the ATS platform active.
Can I cancel the monthly licensing plan at any time?
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Yes, at any time. While your licensing is inactive, access to the systems is temporarily suspended. Reactivate the licensing plan and your ATS picks back up.
Why do I need to pay for a datafeed?
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The ATS 2.0 strategies are as robust as they are because they ingest large amounts of real-time, granular data that simply is not available on platforms like TradingView or NinjaTrader. The machine learning, the Direction Classifier, the news feed, and the daily read are all built from that data. As a US-based company we also stay compliant with CME rules and regulations, which means we cannot redistribute market data ourselves.
What markets do the strategies trade?
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Almost exclusively futures: NQ, ES, GC, CL, YM, RTY, and more. There is also QV Atlas, a stock portfolio rebalancing strategy, and strategies for Bitcoin and other crypto pairs are currently in development.

Trading tools, automation, and education for the self-directed trader.

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Futures trading involves substantial risk of loss and is not suitable for all investors. Past performance, simulated or actual, is not necessarily indicative of future results. QuantVue provides software and education; it does not provide financial advice or manage customer funds.

QuantVue is a financial-technology and trading-software provider. We are NOT registered investment advisors, commodity trading advisors (CTAs), commodity pool operators (CPOs), broker-dealers, or financial advisors. Nothing presented constitutes personalized investment, trading, tax, or legal advice.

CFTC RULE 4.41 — HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

QuantVue® is a trademark of MAS Ventures, LLC. All Rights Reserved.